Privacy Policy

1. Introduction

Welcome to AxionLabs. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you fill out our contact form, subscribe to our newsletter, or communicate with us.

This may include: name, email address, phone number, company name, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity — but only if you consent. This includes your IP address (anonymized), browser type and version, pages visited, time spent on pages, referring URLs, and general geographic location. This data is collected through Google Analytics (see Section 4 below).

3. How We Use Your Information

• To respond to your inquiries and provide customer support
• To send service-related replies you request
• To send marketing email, calls, or text messages only through channels you separately opt in to
• To understand how visitors interact with our website (analytics)
• To improve our website and services
• To comply with legal obligations

4. Communications & Consent

Submitting an inquiry allows us to respond to that inquiry. It does not enroll you in marketing. Marketing email and marketing calls or text messages have separate, optional consent choices that are unchecked by default. We record the selected choice, the disclosure version, and the time it was submitted.

If you opt in to marketing text messages from Axion Labs LLC, message frequency varies and message and data rates may apply. Consent is not a condition of purchase. Reply STOP to a message to opt out or HELP for help. You may also contact us at privacy@axionlabsdev.com.

You can unsubscribe from marketing email using the unsubscribe method included in the message or by contacting us. A withdrawal does not affect communications already lawfully sent or replies necessary to complete a request you made.

5. Cookies & Analytics

5.1 What Are Cookies

Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and understand how you use the site.

5.2 Google Analytics

We use Google Analytics 4 (GA4) to collect anonymized usage data about how visitors interact with our website. GA4 may set cookies such as _ga and _ga_* to distinguish unique users and sessions. IP addresses are anonymized before being processed.

We do not use Google Analytics for advertising, remarketing, or cross-site tracking. The data collected is used solely to understand site traffic and improve our services.

5.3 Your Consent

When you first visit our website, you will see a cookie consent banner. Analytics cookies are blocked by default and are only activated if you click “Accept.” If you click “Decline,” no analytics cookies will be set and no behavioral data will be collected.

We use Google Consent Mode v2 to ensure that the analytics_storage signal is set to denied until you explicitly grant consent.

5.4 Managing Your Preferences

You can change your cookie preference at any time by clearing your browser's local storage for this site, or by deleting cookies in your browser settings. On your next visit, the consent banner will appear again.

You can also opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.

6. Data Sharing & Service Providers

We do not sell or rent your personal information. We use service providers to operate our forms and communications, including Notion for inquiry records, Resend for email delivery, hCaptcha for abuse prevention, and Google for consented analytics. These providers process information on our behalf under their own Privacy Policy. We may also disclose information when required by law, to protect our rights or users, or as part of a business transfer.

7. Data Retention

Personal information and consent records submitted through our forms are retained as long as reasonably necessary to fulfill your request, document communication preferences, resolve disputes, and meet legal obligations. Analytics data in Google Analytics is retained for 14 months, after which it is automatically deleted.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for analytics tracking at any time
• Withdraw marketing email or text-message consent at any time
• Object to the processing of your data
• Lodge a complaint with a supervisory authority

9. Contact Us